Last updated: July 16, 2026. This policy describes how Kamxg processes Car Wash Cloths and Automotive Cleaning Towels for customers in the United States.
TRANSIT, HANDLING & ORDER CUT-OFF TIME
Orders are handled, fulfilled, and shipped Monday-Friday. Orders placed before 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) enter review that business day; later orders enter review the next business day. Handling Time / Processing Time is 1-3 Business Days. Standard transit is 7-13 Business Days after dispatch, producing a total estimated delivery time of 8-16 Business Days. Business Days exclude weekends and the United States public holidays.
SHIPPING COST
Free Shipping on all orders within the United States. No minimum purchase required. Standard Shipping is displayed as $0.00 USD at checkout, with no separate handling charge.
DELIVERY AREA
Currently, we only ship to addresses within the United States. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO). Customers should verify the building, unit, street, postal code, and contact number before payment.
SHIPPING METHODS & COURIERS
Tracked delivery may be handled by USPS, UPS, FedEx, or DHL according to parcel size, destination, and service availability. Textile packs are folded and packed according to cloth dimensions and order quantity.
ORDER TRACKING
The dispatch email identifies the assigned carrier and tracking number. Customers can enter the number on the carrier's official website. The first tracking scan may require one business day to appear.
DELIVERY SUPPORT
For a delayed scan, damaged parcel, missing delivery, or address question, email support@kamxg.shop with the order number and relevant photographs. Kamxg will review the carrier record and provide the available next step.